About the business
At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.
We are a non-government organisation (NGO) and our values CARE – Compassion, Adaptability, Relationships, and Excellence, underpin the work we do. Together, as one team we CARE to ensure all country people experience the same seamless and consistent service across all touch points in a welcoming and non-judgemental environment.
About the role
ac.care are seeking a Community Connections Support Worker to deliver a range of services to enhance people’s independence and strengthen their social and community networks.
The role is responsible for identifying opportunities for clients aged between 18-64 to engage socially and actively participate in local community events increasing social connection, community participation and inclusion.
The worker will apply a trauma informed care approach and address all clients with warmth and compassion, to navigate their best individual outcome.
As part of this you will:
- Assist in the development and implementation of frameworks, policies, procedures, individual case plans and other resources to achieve outcomes.
- Provide a high quality service and contribute to quality outcomes by providing advocacy and referral services to address the client’s needs.
- Provide a case management service, which is client-centred and appropriate to the client’s circumstances and needs e.g. develop and implement individual plans and strategies.
- Coordinate the delivery of services using a community development approach that builds clients skills, resilience and capacity to respond to change.
- Provide culturally appropriate services ensuring equity of access for all clients.
- Maintain accurate and appropriate documentation in accordance with program and funding body requirements, by ensuring information is recorded, stored, secured and assessed in accordance with policy and organisational standards.
- Ensure the quality of service through active participation in supervision and training, to ensure services provided are ethical, of a high standard and fulfil the requirements of the funding body.
Benefits:
- $38.65 per hour
- Part Time (0.8 FTE)
- Five (5) weeks annual leave (per 1.0 FTE)
- Salary packaging benefits and 12% employer contribution to superannuation.
- Employee Assistance Program
Special Conditions:
- Current satisfactory Working With Children Check or willingness to obtain in accordance with ac.care policy.
- Current satisfactory National Police Check or willingness to obtain in accordance with ac.care policy.
- Child Safe Environment (Through Their Eyes) training or willingness to obtain in accordance with ac.care policy.
- Current SA driver’s licence (Class C) or interstate equivalent.
Qualifications, Experience and Attributes:
- Tertiary or formal qualifications in Community Services or working towards such a qualification or less formal qualifications with specialised skills e.g. Certificate IV in Community Services or substantial relevant experience, expertise and competence attained through previous appointments.
- Demonstrated experience and/or working knowledge of case management, case noting, assessment and referral e.g. client intake and assessment for services.
- Demonstrated comprehensive knowledge of issues affecting clients who maybe disadvantaged – e.g. sexuality, drug use, domestic violence, child protection, mental health.
- Experience working with people from culturally and linguistically Diverse (CALD) and Aboriginal and Torres Strait Islander backgrounds.
- Demonstrated experience in working with and being sensitive to the needs of others, in a welcoming and non-judgemental environment, acting with diplomacy, tact, empathy, privacy and confidentiality e.g. vulnerable communities, low income earners, cultural groups and/or people socially isolated and or economically disadvantaged.
- Experience working within a cross functional environment (multiple service delivery programs at one site) to achieve client focused outcomes, and organisational strategic objectives.
How to apply
You may apply through SEEK, or email: careers@accare.org.au
In support of your application please:
- Subject line: Your Name: [CCSW – MB]
- A cover letter outlining your reasons for applying and addressing the essential qualifications and experience included in the position description.
- Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.
Please click here for a copy of position description or for more information, please call Ruth Crooke on 0419 839 893.
Applications close 20 July 2025.
