Privacy Policy

Your privacy is important to us

ac.care protects your right to privacy and confidentiality. We manage the collection and storage of your personal information according to the Privacy Act 1988 and the Australian Privacy Principles. You can find more information at www.oaic.gov.au.

Where there is a need to prevent immediate and serious threat to personal safety, ac.care complies with the Information Sharing Guidelines for promoting safety and wellbeing (ISG).

Your information

ac.care normally collects personal information from you or an authorised person that relates directly to the service you are accessing. This usually includes your name, contact details, date of birth, family arrangements, employment or student status and other relevant details. There are times we collect information about you from a third party to improve the service you receive.

ac.care will only collect sensitive information (such as in regards to your health, political or religious beliefs, sexual orientation, racial or ethnic origin) when required to by Australian law or when necessary to provide a quality service to you.

ac.care will keep your information secure, in electronic and/or physical form.

Access to your information

Any request to access your personal information (from you or others) must be in writing. Please contact ac.care for the relevant form to make a request.

Requests for access and/or correction should be made to the Privacy Officer, PO Box 1842, Mount Gambier, SA 5290 or privacy@accare.org.au

Further information on Privacy legislation is available from Office of the Australian Information Commissioner – enquiries@oaic.gov.au or 1300 363 992

View the full ac.care Public Privacy Statement 240606

MORE INFORMATION:
Donor data management privacy information

Foster care inquiry data management privacy information

ac.care Locations

ac.care is a dynamic organisation servicing the South Australian communities the Limestone Coast, Murraylands, Riverland, Adelaide Hills and Fleurieu Peninsula.

Our mission is for all country people to have a safe home, enough money to live on and strong, positive relationships.

Please find our service locations here or use our contact form to request a service.

Mount Gambier
Head office and Foster Care

70-72 White Avenue Mount Gambier, SA 5290
PO Box 1842 Mount Gambier SA 5290
Monday to Friday 9am to 5pm

Mount Gambier
Community Centre

22-24 Ferrers Street Mount Gambier, SA 5290
Monday to Friday 9am to 5pm

Mount Gambier
Family Relationship Centre

1 Helen Street (cnr Bay Road) Mount Gambier, SA 5290
Monday
9am to 5pm
Tuesday
10:30am to 5pm
Wednesday
9am to 5pm
Thursday
9am to 5pm
Later by appt
Friday
9am to 5pm

Berri Community Centre
Servicing the Riverland

5 Kealley Street Street Berri, SA 5343
PO Box 1345 Berri, SA 5343
Monday to Friday 9am to 5pm

Murraylands Centre
Servicing the Murraylands, Adelaide Hills and Fleurieu Peninsula

29 Bridge Street Murray Bridge, SA 5253
PO Box 2090 Murray Bridge, SA 5253
Monday to Friday 9am to 4pm

Millicent
Community Centre

57-59 George Street Millicent, SA 5280
PO Box 378 Millicent, SA 5280
Monday to Friday 9am to 4pm
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