Business Support Officer – Fixed Term

*This position can be located at any of our operating locations*

About the role

The Business Support Officer (BSO) will primarily provide high quality administrative, financial, and operational support to the Residential Care Program and broadly to the Out of Home Care (OOHC) program.

The role supports efficient day to day business operations, compliance with organisational and statutory requirements, data and records management and provides effective support to leadership, managers and service delivery staff

As part of this you will:

• Support program service performance and compliance outcomes as required by the Department of Child Protection (DCP).
• Administratively support the review of frameworks, policies, procedures, training programs and other resources to achieve outcomes.
• Administratively support service delivery staff and management toward developing and maintaining connection to culture for Aboriginal and Torres Strait Islander children and young people.
• Contribute to the management of risk and safeguarding systems in accordance with ac. care policies and procedures and Legislative requirements.
• Monitor and identify gaps in and support administrative processes related to Residential Care recruitment processes.
• Provide relevant information and reporting on data to senior management as required.
• Co-ordinate closely with the People and Culture team in administrative processes relating to staff training and compliance requirements.
• Co-ordinate closely with the Facilities team in administrative processes relating to Residential Care licencing requirements.
• Support onboarding and offboarding processes for staff, including documentation, system access, and compliance checks.
• Monitor mandatory training, certifications, and clearances and report to managers.
• Provide support and leave cover to Business Support Officer – Foster Care program (OOHC) role, as required.

Benefits:

• $38.65 per hour
• Part Time 0.6 FTE
• Fixed term – 12 months from commencement
• Five (5) weeks annual leave
• Salary packaging benefits
• 12% employer contribution to superannuation
• Employee Assistance Program (EAP)

Special Conditions:

• Current SA drivers licence ‘Class C’ or interstate equivalent.
• Current satisfactory Working With Children Check (WWCC) or willingness to obtain in accordance with ac.care policy.
• Current satisfactory National Police Check or willingness to obtain in accordance with ac.care policy.
• Child Safe Environment (Through Their Eyes) certificate or willingness to obtain in accordance with ac.care policy.
• Satisfactory completion of the statutory psychological suitability assessment (PSA). For further information visit www.psychcheck.com.au/services/psychological-suitability-screening.

Qualifications, Experience and Attributes:

• Formal qualifications and/or demonstrated experience in Business Administration.
• Highly developed communication skills (listening, verbal and written), including the ability to establish rapport and maintain a positive relationship with clients and other service providers.
• Demonstrated experience in generating and preparing reports from statistical data as required by management and/or Contracts and Licensing.
• High level of initiative, ability to plan, organise and prioritise work under pressure.
• Level of flexibility, learning agility and resilience, demonstrated through thriving in a fast-paced environment with many competing demands.
• Demonstrated understanding of confidentiality and privacy, including the principles of sharing information about children and families.
• Highly developed computer literacy (email, word processing, and database).
• Ability to function as part of a multidisciplinary team.

How to apply

You may apply also through SEEK, or email: careers@accare.org.au

In support of your application please:

• Subject line:  Your Name: [BSO – Agency]
• A cover letter outlining your reasons for applying and addressing the essential qualifications and experience the position description.
• Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.

Please click here for a copy of the position description. For any additional information, please contact Adam Robins on 0427 434 403.

Applications close 18 May 2026.