About the business
At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.
We are a non-government organisation (NGO) and our values (CARE – Compassion, Adaptability, Relationships, and Excellence) underpin the work we do. Together, as one team we CARE to ensure all country people experience the same seamless and consistent service across all touch points in a welcoming and non-judgemental environment.
ac.care is a Child Safe Organisation and provides an environment where the safety of children and young people is our highest priority.
10% of ac.care staff are Aboriginal or Torres Strait Islander and growing – you could be a part of that growth.
About the role
ac.care is seeking a Family Advisor. The Family Advisor is a specialist assessment role, being the first point of contact for clients and those approaching the Family Relationship Centre for support, information and assistance. The role requires the Family Advisor to make a range of assessments during an initial intake interview. The purpose of assessment is to make effective referrals for the client to both ac.care services and other government and non-government services within the community. The Family Advisor will be required to be well connected to the local community and its resources in order to provide clients and the community with a range of information.
As part of this you will:
- Providing accurate screening and assessments for families.
- Providing comprehensive assessments of issues such as violence, child abuse, risk and safety, and suicide risk.
- Working closely with other government and non-government agencies to make concise referral processes for clients.
- Providing advocacy and referral services to separating or separated parents that helps them identify issues and options.
- Providing community education strategies on family and relationship issues and the Family Law System to individuals, groups and community organisations.
- Organising and participating in networking and communications with other relevant service
- Developing excellent rapport with clients and the community.
- Providing accurate information to clients and the community.
- Assisting parents and families to access existing supports and services.
- Advocating with and on behalf of clients for their rights and empowerment.
- Assisting parents who may not be in dispute regarding their children but need help in setting out their arrangements.
- Helping parents understand the financial and emotional impact on their children of using the courts to resolve parenting matters.
- Being accountable to clients through constructive responses to feedback.
- Taking part in the development of strategies and research projects designed to increase community knowledge of family and relationship issues and the Family Law System.
Benefits
- $43.08 per hour
- Full Time
- Employee Assistance Program
- Five (5) weeks annual leave
- Salary packaging benefits and 11.5% employer contribution to superannuation.
Special Conditions
- Current SA driver’s licence ‘Class C’ or interstate equivalent
- Current Satisfactory Working with Children Check (WWCC) or willingness to obtain in accordance with ac.care policy.
- Valid National Police Check
- Child Safe Environment Certificate or willingness to obtain in accordance with ac.care policy.
Qualifications, Experience and Attributes
- Tertiary or formal qualifications and/or demonstrated experience in Social Work, Social Science, Community Services or a related field.
- Demonstrated experience in case management, case noting, assessment and referral.
- Demonstrated experience in project management.
- Knowledge of the effects of trauma and abuse, attachment issues and behaviour management in relation to children in care.
- Use of self-reflective practices that build understanding of how personal experiences shape values, beliefs and responses to children, families and colleagues.
- Experience in effective communication both oral and written with a broad range of people from a variety of backgrounds.
- A degree in a relevant discipline (e.g., Social Work, Child Development, Human Services, Social Sciences, Psychology) or less formal qualifications with specialised skills, substantial relevant experience, expertise and competence attained through previous appointments.
- Communicates in a manner which respects and promotes cultural diversity.
- Excellent communication skills (listening, written and verbal).
- Ability to undertake assessments and screening of families.
- Ability to establish rapport and maintain a positive relationship with clients and other stakeholders.
- High level of conflict resolution and advocacy skills.
- High degree of credibility and professionalism.
How to apply
You may apply through SEEK, or email: careers@accare.org.au
In support of your application please:
- Subject line: Your Name: [RA – MTG]
- A cover letter outlining your reasons for applying and addressing the essential qualifications and experience within the position description.
- Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.
Please click here for a copy of the position description or call Sandra Manser on 08 8721 3500.
Applications close Sunday 4th August 2024
