Community Connections Worker – Fixed Term

About the role

ac.care are seeking a Community Connections Worker to collaborate within the organisation and with external agencies to deliver services that enhance independence and strengthen social networks.

Using a ‘no wrong door’ approach, the worker will support clients aged 18–64 at risk of social isolation by fostering connections with peers, family, community groups, and services.

Build knowledge of local opportunities and empower participants to develop confidence, skills, and sustainable social networks—both in-person and online.

• The role involves participant intake, eligibility screening, needs assessment, referrals, progress monitoring, and data management.
• Facilitate community engagement and inclusion initiatives, especially for Priority Access Groups.
• Identify service gaps and contribute to new programs or events.
• Apply a flexible, person-centred approach to help individuals set and achieve goals.

Benefits:

• $38.65 per hour
• Part Time (0.8 FTE)
• Fixed Term – 30 June 2027
• Five (5) weeks annual leave (per 1.0 FTE)
• Salary packaging benefits and 12% employer contribution to superannuation.
• Employee Assistance Program

Special Conditions:

• Current satisfactory Working With Children Check or willingness to obtain in accordance with ac.care policy.
• Current satisfactory National Police Check or willingness to obtain in accordance with ac.care policy.
• Child Safe Environment (Through Their Eyes) training or willingness to obtain in accordance with ac.care policy.
• Current SA driver’s licence (Class C) or interstate equivalent.

Qualifications, Experience and Attributes:

• Tertiary or formal qualifications in Community Services or working towards such a qualification or less formal qualifications with specialised skills e.g. Certificate IV in Community Services or substantial relevant experience, expertise and competence attained through previous appointments
• Demonstrated experience and/or working knowledge of case management, case noting, assessment and referral e.g. client intake and assessment for services
• Demonstrated experience and implementation of client centred, flexible strength based and trauma informed care
• Sensitive to the needs of vulnerable and diverse communities in a welcoming, non-judgmental manner.
• Strong understanding of privacy and confidentiality principles.
• Knowledge of the unique needs of Priority Access Groups (e.g. Aboriginal peoples, culturally and linguistically diverse (CALD) communities, unpaid carers, people with disabilities or mental illness, LGBTIQA+, financially disadvantaged, and rural/remote communities).
• Ability to work autonomously, manage time, and prioritise tasks effectively.
• Excellent communication skills (listening, verbal, written) and ability to build rapport.
• Knowledge of National Disability Insurance Scheme (NDIS) eligibility and referral pathways.
• Experience in cross-functional environments to achieve client-focused outcomes.
• Proficiency in Microsoft Office and data entry.

How to apply 

You may apply also through SEEK, or email: careers@accare.org.au

In support of your application please:

• Subject line:  Your Name:  [CCW – MB]
• A cover letter outlining your reasons for applying and addressing the essential qualifications and experience included in the position description.
• Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.

Please click here for a copy of the position description. For any additional information, please contact Rob Wright on 0411 096 302.

Applications close 24 May 2026.