FRC – Mediation

At the Mount Gambier Family Relationship Centre, (FRC), we offer a personalised service to suit the needs of the individual’s circumstances as we recognise that one size does not fit all. Family Dispute Resolution (FDR) aims to bring two separated parents, grandparents or other parties together to create a Parenting Plan with the best interests of the children in mind.

Our Service

We offer two different types FDR – Children’s Matters, where the focus is on care and parenting arrangements for children, and Property & Financial Mediation, where the focus is on reaching agreements in relation to property and asset division, post separation.

All of our Family Dispute Resolution Practitioners (FDRPs) have a wide range of experience and are there to support families through change to achieve outcomes that will serve the best interests of their children.

Parenting Plan

A Parenting Plan is an easily read document and only contains those points on which the two parties are in agreeance in relation to Children’s Matters.

It is important to remember children and families have changing needs as time progresses and, as such, a Parenting Plan is a flexible document so that if you find something is not working, it can be changed, by negotiation and agreeance, relatively easily.

To facilitate the best possible outcomes, we ask that during mediation both parties follow the ground rules that both parties are to stay respectful and that only one party speaks at a time.

Participants have the option during FDR to call a “time out”, where each party can individually end the discussion and may choose to walk outside for some fresh air or have a break in another way.

In addition, either party can call a private session where they have the opportunity for a short private and confidential meeting with the mediator.

During dispute resolution, our FDRPs will not decide on matters for parents, but will help generate ideas both parties can adapt to their own situation.

Within a week of completion your FDR, your practitioner will produce a typed Parenting Plan containing all the points of agreement you will both sign and exchange.


The services you receive at the FRC are provided under the Family Law Act 1975. This means that evidence of anything said during intake and especially in the Family Dispute Resolution session(s) with your ex-partner is NOT ADMISSIBLE as evidence in court.

For example, your solicitor cannot prepare court documents (such as affidavits) which relate or refer to what was said during Family Dispute Resolution by the Dispute Resolution Practitioner or the other party.

You cannot use what was said in joint Family Dispute Resolution sessions to help your court case.

However, when you sign the confidentiality form, you make the undertaking that you understand there are limits to confidentiality, mainly concerning the obligation for practitioners to report any possibility there is a risk to the safety of children, a threat to harm self or others or the possibility of a crime being committed. Locations is a dynamic organisation servicing the South Australian communities the Limestone Coast, Murraylands, Riverland, Adelaide Hills and Fleurieu Peninsula.

Our mission is for all country people to have a safe home, enough money to live on and strong, positive relationships.

Please find our service locations here or use our contact form to request a service.

Mount Gambier
Head office and Foster Care

70-72 White Avenue Mount Gambier, SA 5290
PO Box 1842 Mount Gambier SA 5290
Monday to Friday 9am to 5pm

Mount Gambier
Community Centre

22-24 Ferrers Street Mount Gambier, SA 5290
Monday to Friday 9am to 5pm

Mount Gambier
Family Relationship Centre

1 Helen Street (cnr Bay Road) Mount Gambier, SA 5290
9am to 5pm
10:30am to 5pm
9am to 5pm
9am to 5pm
Later by appt
9am to 5pm

Berri Community Centre
Servicing the Riverland

5 Kealley Street Street Berri, SA 5343
PO Box 1345 Berri, SA 5343
Monday to Friday 9am to 5pm

Murraylands Centre
Servicing the Murraylands, Adelaide Hills and Fleurieu Peninsula

29 Bridge Street Murray Bridge, SA 5253
PO Box 2090 Murray Bridge, SA 5253
Monday to Friday 9am to 4pm

Community Centre

57-59 George Street Millicent, SA 5280
PO Box 378 Millicent, SA 5280
Monday to Friday 9am to 4pm
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